People at RFSK


Are you friendly, hard-working and passionate about hospitality? Want to work for one of the oldest charities in the country, at our beautiful setting in East London?

  • Guest Services Assistant (Night)
  • £13.00 per hour
  • Closing date: 25.07.22

Job Overview

We are looking for a Guest Services Assistant (Night), to ensure The Royal Foundation of St Katherine's delivers an effective and enthusiastic service from our reception.
St Katharine's has a warm engaging culture, the people who thrive here are team players prepared to work hard in support of each other and the Charity.

Please be aware that we are inviting candidates for interview as and when applications come in.

Main Job Purpose: Attend to guests' and Foundation needs, including, but not limited to reservations, registration, check in/out and cashiering in accordance with the systems and procedures as well as focusing on maintaining a secure environment. Work with the team within Front Office and related areas. Contribute to the maintenance of RFSK's culture and ethos by ensuring that the Front Desk services are in keeping with its charitable aims and objectives.

Reports to: Guest Services Team Leader   Responsible for:  None

Usual place of work: 2 Butcher Row, London. E14 8DS. 

Work perimeters: 4 nights on, 4 nights off, 10 hours per shift (10pm - 8am)

Skills and Experience
Fluent in English, verbal and written
Experience of general office administration
Excellent Customer service
Excellent Communication skills both verbal and written
Competent using Microsoft office
Able to work autonomously as well as part of a team

Experience in a service orientated background
Experience taking enquiries over the phone and via email
Experience in hotel, accommodation industry
Experience in Rezlynx Systems
First Aid Certification

Equal Opportunities

The Royal Foundation of St Katharine is an Equal Opportunities Employer and welcomes diversity.


No agency applications please.